Post Sales Support for Products Purchased from All PPT Templates
Please use this form only if you have already purchased products from All PPT Templates. Else please use the regular contact form.
About using the contact form below:
- Download link request: You can request for a free download link for any product purchased from us for upto 2 years after purchase. Please ensure that you provide the transaction ID - it will be available in the original email sent to you on purchase.
If you are having a problem with downloading - please check the following:
1) Your internet connection speed
2) Your browser - sometimes your browser settings can prevent you from downloading successfully. Try changing the browser - for example if you are using Internet Explorer, try downloading with Firefox or Chrome.
- Problem with opening files : Once you complete your download successfully, you need to unzip the files. If you try to use them directly from the zipped folders, you may face an issue. You can unzip the files using WinRar or other similar free software.
- Extending licenses: If you purchased a single user license and would like to extend to more users or buy a corporate license, let us know.
- Query about a template: If you have an issue or query about a particular template please share the specific slide number & the file name. This will help us provide a solution quickly.
- Refund Request: We have a 30 day money back guarantee. You must provide your transaction ID ( available in original email sent to you). Please let us know the reason for the request.
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