Before you send us a message, here are some answers to commonly asked questions. This will save you time and effort in writing to us and waiting for a reply.
1. What are the License Terms?
Have a query on distributing your presentation created with our templates or about the number of people who can use these templates? Read License terms here
2. Facing an Issue in paying with Paypal?
You can use an alternate payment option via MyCommerce that accepts all the following payment methods:
To find these payment options, return to the product page, and under the Add to Cart button, find the PAYMENT ISSUE? button. Clicking on that will take you to the alternate payment option.
3. Will the templates work on your computer?
As long as you have PowerPoint 2007 or 2010 or 2013 or 2016, these templates will work on both Windows and Mac machines. You can use them on your PC / computer at office as well as work. Know more about how editable our chart & infographics templates are.
4. How quickly will I get the download after the purchase?
The templates will be sent to your email ID for download within a few minutes of purchase. Please check your SPAM folder for the email. If you still don't get the link, please do contact me using the form below and I WILL respond within a maximum of 12 hours. There is no need to send us multiple messages or emails.
5. Need a multi-user, corporate license? Contact us for quote using the form below.
6. Need to contact us about your SEO services? Please don't bother. We'd rather spend the time responding to our readers.
Please send us your query, suggestion or feedback below. You will get an automated email confirming that we have received your email. If you do not get the automated email, please check your SPAM box. If you still don't find an email, you probably entered the wrong email ID.
*We do not send Marketing emails to anyone who submits a contact form.
I will respond to you within 24 hours maximum (All days including weekends and holidays.)